Tech Support & IT Management
Tech Support & IT Management
We provide reliable and comprehensive IT support solutions designed to keep your business running efficiently. Our expert team ensures your technology infrastructure remains secure, up to date, and optimized for performance.
Our Services:
Comprehensive Tech Support: Get assistance whenever you need it with our on-site, phone, and remote access support. Whether it’s troubleshooting an urgent issue or providing ongoing IT support, we’re here to help.
Efficient Endpoint Management: We monitor and manage all connected devices to ensure seamless operations, increased security, and minimal downtime. Our proactive approach helps prevent potential disruptions before they impact your business.
Regular System Updates: Keeping your operating systems, software, and firmware up to date is crucial for security and efficiency. We ensure timely updates to protect against vulnerabilities and enhance system performance.
Secure Data Backups: Your data is one of your most valuable assets. We implement robust backup solutions both on-site and off-site to safeguard your information and ensure quick recovery in case of data loss or system failure.
Inventory Tracking & Upgrades: We maintain detailed records of your IT assets and provide expert recommendations for future replacements and upgrades. This ensures your business stays ahead with the latest technology while avoiding unnecessary costs.
Scheduled Equipment Maintenance: Regular physical maintenance of hardware extends its lifespan and improves performance. We conduct routine inspections and servicing to prevent hardware failures and ensure all equipment operates at peak efficiency.
True Tech Promise
With our proactive IT management and tech support, your business can focus on growth while we handle the complexities of your technology infrastructure. Let us keep your systems secure, efficient, and running without interruptions.
Services We Offer
We offer a comprehensive array of computer services tailored to your needs.
- Provide tech support on-site, via phone, and remote access
- Endpoint management
- Update operating systems, programs, and firmware as needed
- Secure backups on and off-site
- Maintain inventory and make recommendations for future replacements
- Physical maintenance on a regular schedule of all equipment
- Networking including switches, wiring, routers, and wireless
- Secure access to network
- Router – Next generation firewall, security, anti-virus, and anti-malware
- Two-factor authentication and VPN access
- Content filtering
- Connect to the internet and redundant internet connections
- Windows desktop computers, laptops, and servers
- Server installation and migration of existing users
- Computer installation and multiple monitor configurations
- Printer and scanner installation
- Industry-specific software configuration
- Audio-visual configuration and digital displays
- Voice over IP (VOIP) phones
- Cameras – IP-based and digital video servers
- Install network cabling and fiber optics
- Connect to internet and redundant internet connections
Get In Touch With Us
Have questions or need a consultation? Our team at True Tech Systems is here to help you find the perfect technology solutions tailored to your needs. Reach out today, and let’s discuss how we can assist you in achieving your technology goals.
